Order information

Help with your order

For frame advice or an update on an order, write to houseofaurelio@gmail.com. Include your order number if you have one.

Delivery timing

For delivery updates, contact us with your order number.

Changing or cancelling an order

You may cancel for a full refund before dispatch. Refunds return to the original payment method; bank processing times can vary. If we cannot fulfil your order, we will refund it.

Read our shipping and returns information for further details.